Terms of service

Terms of Service

Effective Date: 12/20/2025

Welcome to Velvet Noir Coffee. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Velvet Noir Coffee (“we,” “our,” or “us”). By accessing our site or placing an order, you agree to be bound by these Terms.

1. Use of Our Website

By using this site, you confirm that you are at least the age of majority in your state or country of residence. You agree not to use our products or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Availability

All products are subject to availability and may be modified or discontinued without notice. We make every effort to display product descriptions, pricing, and images accurately, but we do not guarantee that all content is error-free.

Velvet Noir Coffee reserves the right to limit quantities purchased per order or per customer.

3. Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated. Prices may change without notice.

By completing a purchase, you authorize us to charge your selected payment method for the full amount of your order, including applicable taxes and shipping fees.

4. Shipping & Delivery

Shipping times are estimates and not guaranteed. Velvet Noir Coffee is not responsible for delays caused by shipping carriers, weather, or other factors beyond our control.

Risk of loss and title for purchased items pass to you upon delivery to the carrier.

5. All Sales Final

Due to the nature of our products, all sales are final. We do not accept returns, refunds, or exchanges.

If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery with your order number and supporting photos so we may review and resolve the issue at our discretion.

6. Accuracy of Information

You agree to provide current, complete, and accurate purchase and account information. We are not responsible for issues resulting from incorrect shipping or contact details provided at checkout.

7. Intellectual Property

All content on this site—including logos, images, text, graphics, and branding—is the property of Velvet Noir Coffee and may not be copied, reproduced, distributed, or used without prior written permission.

8. Prohibited Conduct

You may not:

  • Use the site for fraudulent or illegal activity

  • Attempt to interfere with site security or functionality

  • Reproduce or exploit any portion of the service without authorization

Violation of these terms may result in termination of access.

9. Limitation of Liability

Velvet Noir Coffee shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Velvet Noir Coffee from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Velvet Noir Coffee operates, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to our website. Continued use of the site constitutes acceptance of those changes.

13. Contact Information

For questions regarding these Terms, please contact us at:
velvetnoircoffee@gmail.com